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Terms & Conditions

Terms & Conditions - the basics

1. Coaching Services
Converge provides professional coaching services designed to support personal, professional, and leadership development. Coaching is not therapy, consulting, or medical advice. Clients are responsible for their own decisions, actions, and results.

2. Confidentiality
All sessions and client information are treated as strictly confidential unless disclosure is required by law or with the client’s written consent.

3. Scheduling & Cancellations
Sessions must be scheduled in advance. A minimum of 24 hours’ notice is required for cancellations or rescheduling. Late cancellations or no-shows may result in forfeited sessions.

4. No Refunds
All purchases of coaching sessions, packages, or programs are final. No refunds will be issued for any reason, including missed or unused sessions.

5. Payment Terms
Payment is due at the time of booking unless otherwise arranged in writing. Converge reserves the right to suspend services for unpaid invoices.

6. Results Disclaimer
While coaching is a powerful tool for growth, individual results vary. Converge does not guarantee specific outcomes or results from coaching services.

7. Intellectual Property
All content shared through the website, programs, or sessions—including tools, assessments, and materials—is the intellectual property of Converge and may not be reproduced, distributed, or shared without written permission.

8. Website Use
By accessing this website, you agree to use it for lawful purposes only and not to engage in any activity that could harm, disrupt, or misuse the site or its content.

9. Modifications
Converge reserves the right to update these terms and policies at any time. Any changes will be posted on this page and are effective immediately upon posting.

10. Contact
If you have questions about these terms or need assistance, please contact us directly through our website.

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